Privacy Policy

At Drishti Digital Library, we are committed to protecting your privacy.

1. Information We Collect

• Personal Information: Name, phone number, email address when you register
• Identity Information: ID proof details for membership verification
• Payment Information: Transaction details processed through secure payment gateways
• CCTV Footage: For security purposes within our premises

2. How We Use Your Information

• To process your membership and seat bookings
• To communicate important updates and offers
• To process payments securely
• To improve our services and facilities
• To ensure security of our premises

3. Data Security

• All payment transactions are processed through Cashfree Payment Gateway with encryption
• We do not store credit card/debit card details on our servers
• Access to personal data is restricted to authorized personnel only
• CCTV footage is stored securely and accessed only for security purposes

4. Third-Party Services

• Cashfree Payments: For processing online payments
• Supabase: For secure data storage with industry-standard encryption

5. Data Retention

• Member information is retained for the duration of membership plus 1 year
• Payment records are kept as per legal requirements (typically 7 years)
• CCTV footage is retained for 30 days unless required for investigation

6. Your Rights

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

7. Contact Us

For privacy-related queries:

• Phone: +91 98765 43210
• WhatsApp: +91 98765 43210
• Address: Sakchi Main Road, Jamshedpur, Jharkhand - 831001

Last Updated: January 2026